Ok this a little story about the turkey I got on flippa recently and lessons learned from the experience.
I like to browse and bid on websites on flippa.com. To me if I can get one already built very cheap (I’m still nervous to spend 100’s on a site) it kind of saves time and can save money if I decided to outsource the writing. I look for sites that have a bit of income already and hopefully already rank with in the top few pages (page one a bonus of course). Recently I had found one that looked really promising but there was a little concern…
Well the first thing I learned is to pay attention to the sellers reviews. I figured that everyone gets a negative review once in awhile and it could be just because the reviewer had a stick up their a$$ and doesn’t like anything, so I take them with a grain of salt (thats a weird saying). When they only have one review and its bad maybe I should have paid attention. The reviewer stated that the seller was poor at communication and took weeks to get the site finally transferred over to them. Thought maybe the seller had a bad day (or week or two) and the site really was a promising one. So I bid on it and of course won. Like always I sent an email right away with my info and seller replied back with info for payment and I of course paid right away, thats how I am. Next message was ‘thanks, its late here ill send site tomorrow morning’. Now yes I thought this was a little strange as most sellers are ready to go and it takes literally minutes to complete everything.
Of course that was my warning flag. Didn’t hear from seller for days. Finally replied and said he was out of town and will get right on it. Im sure you can figure out the rest of the story. Few more days I start the reporting process with Flippa and eventually the seller got banned. Yes I won my case but Flippa doesn’t handle the money so I next had to go to Paypal.
Since I use Paypal I never though Id have a problem. They offer auction protection like an escrow service right? Thats how it works with ebay so I started the reporting processes with them and waited and waited until I finally got my answer back.
“Unfortunately, we are denying your claim because your purchase was for a
virtual, digital, or intangible item, which is not covered under PayPal
Purchase Protection. We only cover claims involving physical items that
can be shipped and tracked.”
So I am out the purchase price, luckily it wasn’t much so doesn’t hurt to bad. This does worry me a bit as I looked around Paypal’s site and couldn’t readily find anything about this exclusion to their protection policy. SO it may not be well known out there. I purchase software and photoshop templates, as well as the websites quite a bit and now knowing Paypal may not have my back for these types of products has me a little more worried when making the purchase.
Thats the story of my turkey. I still haven’t received the site and gave up trying. So boys and girls when looking at purchases online pay attention to those reviews, if there are none then be wary Paypal may not have you covered on your purchase!
Hope everyone has a great Thanksgiving!
Have you had a similar incident when buying something online?